LUS Fiber is holding a grand opening ceremony at its new customer service center at 1875 Pinhook Road today, Tuesday, July 13.
LUS Fiber is holding a grand opening ceremony at its new customer service center at 1875 Pinhook Road today, Tuesday, July 13. The center houses a showcase display for LUS Fiber products as well as a customer service desk and call center for both LUS and LUS Fiber. The LUS Fiber/LUS Customer Service Center lobby is open Monday Friday, 8 a.m. to 5 p.m.
In a press release Tuesday morning, LUS Director Terry Huval says, "We began seeing a need for a second customer service location several years ago, as Lafayette's population growth led to a significant increase in LUS's customer base. Now, not only can we alleviate some of the traffic at our City Hall location, but we can also provide a showroom for residents to see our LUS Fiber services in action."
The customer service center and showroom, located in the Acadian Village Shopping Center, has long been in the works. LCG first began leasing the property in March, 2008. Since then, its opening has been delayed by renovation cost setbacks and evolving plans for the space.
Today's event included a ribbon cutting with several city officials scheduled for 9 a.m. Members of the public are invited to tour the new facility and experience the video, Internet and phone services offered by LUS Fiber. One of those services on display is LUS Fiber's new video product, powered by Microsoft Mediaroom, which comes with dozens of enhanced features like Instant Channel Change, Picture-in-Picture Browsing, Enhanced Search, and Whole Home DVR. People who show up at the grand opening can also register to win prizes, including tickets to see country music stars Lori Morgan and Pam Tillis at Evangeline Downs, courtesy of KXKC, and an Xbox 360, courtesy of Prejean Creative. There will also be a special appearance by Jingles the Clown at 3 p.m., and kids can enjoy free face painting and balloon animals.